My passion lies in providing solutions for our customers. Although we offer our expertise in the right tools to use, it is not just a transaction. We help our customers to see how Eaton products can add value to their business, so that they can understand the value and expertise we provide. I love that we’re not just about doing business but as a company, but are intentional in forming deep and lasting connections with our customers.
In 2013, Eaton introduced the panel builder program as one of our marketing strategies in South East Asia. This implementation which began in Indonesia resulted in wider adoption of our lower and medium-voltage switchgear products amongst power plants there. It is critical that safer, reliable and better quality electrical equipment is readily available to fuel the soaring demand for energy in the region.
I was fortunate to be part of the team then and I felt a deep sense of accomplishment to be able to contribute to the growth we witnessed with this project.